What Changed in CitePulse in November 2026: Google AI Overviews in Monitoring, 22 Markets, and Plan Changes from the Dashboard

Four things shipped in early November, all live. Google AI Overviews now runs on every monitoring check, and it sits apart from Google AI Mode in its own dashboard view and its own report page. Monitoring works per market, in 22 markets including Vietnam. A check that fails on the provider's side is now left out instead of counted as a zero. And you can change your plan and your alert e-mails yourself. Here's what each one does, and what it doesn't.

Google AI Overviews in every monitoring run, apart from AI Mode

Until this month we read Google AI Overviews only in the free audit and the Full Audit, while monitoring read Google AI Mode. Since 9 November every monitoring run also checks AI Overviews, once per buying question, in the market you monitor.

They're two different Google products. AI Overviews is the answer box on top of a normal Google search. AI Mode is Google's chat-style answer tab. They lean on different sources, so we don't add them together or average them into one "Google" figure. The dashboard has a new Google AI view with two cards, and the report gets a page of its own with the same two cards.

Each card shows on how many questions your site is one of the sources. It also lists the sources Google relied on, with your domain and the competitors you track marked. The AI Overviews card also shows on how many questions Google showed an Overview at all. A question with no Overview is left out of the count. It isn't a miss: there was nothing to be cited in. Neither surface enters the AI Reputation Score. We report both beside it.

A failed check is not a zero

Our data for both Google surfaces comes from a provider that reports the outcome of every request on its own. Sometimes Google itself returns an error to the provider (code 40101 in their terms). Until now such a request looked like an empty answer, and we stored an empty answer as "not cited". That's wrong, because nothing was measured.

Now we resubmit a failed request once after a short pause. If it fails again, we leave that question out of the run, and the next run asks it again. We treat a balance or configuration error on the provider's side the same way. It can't show up in your dashboard as a drop in visibility.

Monitoring per market, 22 markets including Vietnam

A market is a country and a language, for example Germany in German or the United States in English. We write your questions in the market's language and name the country. Perplexity, Google AI Overviews and Google AI Mode also get the country as a location setting. The other engines are localized by the question text alone: in our 1 November test, the location setting by itself only moved Google and Perplexity.

Each market gets its own score, competitors, sources and answers, and you'll find a switcher at the top of the dashboard. You split your plan's question pool between markets with sliders, with at least 14 questions per market. Starter includes one market; Shield, Protect and Scale include two. Each further market is an add-on that puts 50 more questions into the pool: $99 and then $89 a month on Shield, $149 and then $129 on Protect, $79 and then $69 per client domain on Scale.

The catalogue now has 22 markets. Vietnam joined on 9 November, with questions in English, because the first agency there asked for it. Before adding it we ran a small check: our own five test questions, twice each, for the United Kingdom and for Vietnam, on six engines. The Vietnam runs came back with Vietnamese sources on every engine that answered. That's a sanity check, not a study, but it's the point of measuring per market.

Change your plan and your alert e-mails yourself

You can now switch plan in the Billing tab. Stripe shows the prorated amount before you confirm, and the change applies at once. We refuse a downgrade when the smaller plan couldn't hold your markets at 14 questions each, so a plan change won't cut a market in half.

Alert e-mails have their own settings. You can turn each type on or off in the dashboard, or with the link at the bottom of every alert, no login needed. For agency clients, alert routing stays with the agency.

What did not change

The free audit is the same five-question, three-engine matrix, with Google AI Overviews read as a source. The AI Reputation Score still rests on the same base three engines, so a number from November compares with one from July. Every number still comes from a real answer to a buying question. And we still don't guarantee that any assistant will cite or recommend you.

Frequently asked questions

Are Google AI Overviews and Google AI Mode the same thing?

No. AI Overviews is the answer box above the normal Google results; AI Mode is a separate, chat-style answer tab. They cite different sources, so we measure and show them apart.

Does Google AI Overviews change my AI Reputation Score?

No. We report both Google surfaces beside the score, not inside it, so the score stays comparable over time.

What happens when Google shows no AI Overview for a question?

We mark the question as having no Overview and leave it out of the count. It isn't counted as "not cited".

Which markets can I monitor?

22 markets, including Poland, Germany, the United Kingdom, the United States, France, Spain, Italy, Brazil and Vietnam. Starter includes one market, the other plans two; further markets are add-ons.

Can I change my plan without contacting support?

Yes. The Billing tab in the dashboard switches plan with Stripe proration shown before you confirm.

See it before you sign in: the live demo runs on sample data for a fictional company, or run your free audit. Related reading: what changed in October 2026 and how every number is computed.